Monday, April 5, 2010

Meetings Done Right–Great guide here!

McKinsey Quarterly provides an excellent set of tips to ensure decision-making meetings are done well with minimal bias. Read the full story here. Examples of tips include:
Make sure the right people are involved
  • Ensure diversity.
  • Invite contributions based on expertise, not rank..
Assign homework
  • Make sure predecision due diligence is based on accurate, sufficient, and independent facts and on appropriate analytical techniques.
  • Request alternatives and “out of the box” plans—for instance, by soliciting input from outsiders to the decision-making process.
Create the right atmosphere
  • As the final decision maker, ask others to speak up (starting with the most junior person); show you can change your mind based on their input; strive to create a “peerlike” atmosphere.
  • Encourage admissions of individual experiences and interests that create possible biases.
Manage the debate
  • Before you get going, make sure everyone knows the meeting’s purpose (making a decision) and the criteria you will be using to make that decision.
  • Take the pulse of the room: ask participants to write down their initial positions, use voting devices, or ask participants for their “balance sheets” of pros and cons.
Follow up
  • Commit yourself to the decision. Debate should stop when the decision is made. Connect individually with initial dissenters and make sure implementation plans address their concerns to the extent possible.
  • Monitor pre–agreed upon criteria and milestones to correct your course or move on to backup plans.

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