Friday, March 18, 2011

Power of Organizational Culture

In our Stanford Advanced Project Management (SAPM) program we focus on the significance of culture in executing strategy through project-based work.  Jon Katzenbach has studied organizational culture throughout his career and leads The Katzenbach Center at Booz & Company. They have an excellent presentation with downloadable PDF on evolving organizational culture. Some key learnings from them include:
  • culture correlates with business performance
  • culture, strategy, and operating model must be in sync (see the IPS Strategic Execution Framework (SEF) Model)
  • existing culture can be a powerful source of energy
  • change behaviors, not mindsets
  • focus a few key behaviors
  • don't change culture if you don't need to
  • use both rational and emotional forces for reinforcing new behavior patterns
  • use formal and informal approaches

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