In our Stanford Advanced Project Management (SAPM) program we focus on the significance of culture in executing strategy through project-based work. Jon Katzenbach has studied organizational culture throughout his career and leads The Katzenbach Center at Booz & Company. They have an excellent presentation with downloadable PDF on evolving organizational culture. Some key learnings from them include:
- culture correlates with business performance
- culture, strategy, and operating model must be in sync (see the IPS Strategic Execution Framework (SEF) Model)
- existing culture can be a powerful source of energy
- change behaviors, not mindsets
- focus a few key behaviors
- don't change culture if you don't need to
- use both rational and emotional forces for reinforcing new behavior patterns
- use formal and informal approaches
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