Make sure the right people are involved
Assign homework
- Ensure diversity.
- Invite contributions based on expertise, not rank..
Create the right atmosphere
- Make sure predecision due diligence is based on accurate, sufficient, and independent facts and on appropriate analytical techniques.
- Request alternatives and “out of the box” plans—for instance, by soliciting input from outsiders to the decision-making process.
Manage the debate
- As the final decision maker, ask others to speak up (starting with the most junior person); show you can change your mind based on their input; strive to create a “peerlike” atmosphere.
- Encourage admissions of individual experiences and interests that create possible biases.
Follow up
- Before you get going, make sure everyone knows the meeting’s purpose (making a decision) and the criteria you will be using to make that decision.
- Take the pulse of the room: ask participants to write down their initial positions, use voting devices, or ask participants for their “balance sheets” of pros and cons.
- Commit yourself to the decision. Debate should stop when the decision is made. Connect individually with initial dissenters and make sure implementation plans address their concerns to the extent possible.
Monitor pre–agreed upon criteria and milestones to correct your course or move on to backup plans.
Monday, April 5, 2010
Meetings Done Right–Great guide here!
McKinsey Quarterly provides an excellent set of tips to ensure decision-making meetings are done well with minimal bias. Read the full story here. Examples of tips include:
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