Dangerous Words...

IPS has a powerful platform for planning complex global programs, FastPLAN. Having conducted many of these, I worry whenever someone uses any of the following "Dangerous Words". They are dangerous because they are words we use and assume that others have the same understanding we do about them.

STOP: Whenever you hear these in your meetings and workshops...make sure everyone defines them in a common way.

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Done, All, Never, Not, No, Yes, Support, System, Systems, Deliverable, Management, Project Manager, Program Manager, Product Manager, Project Leader, Core Team Leader, PMO, Project Office, Metrics, Horizontal, Lateral, Training, Vendor, Contractor, Consultant, Change Management, Never, Always, Sort of, Maybe, Okay, Behavior change, Services, Internal, "They", External, Communications, Sponsor, Stakeholder, Customer, Owner, Complete, Process, "That’s interesting", I get it (i.e. no need to repeat it), Requirements